If you prefer to listen to our podcast ➡️

Denyse's Blog Post and Podcasts are for Every Executive Who Wants to Reignite Momentum in Their Careers and Companies

Both online and offline best practices from across the globe are covered. Select one of the topic areas we cover, or see our latest posts below.

Customer delight

From Good to Extraordinary: Ignite Your Business with Personalized Customer Delight

It's time to move from customer satisfaction to customer delight. After all, no one wants to be good when they can be great! These days, providing a...
Real-time customer feedback

The Power of Real-Time Feedback to Drive Business Success

In today's fast-paced and customer-centric business environment, gathering real-time customer feedback and engaging in social media conversations are both...
Outstanding customer service

4 Ways to Empower Your Employees to Give Outstanding Customer Service

If you're reading this, then you are probably eager to delight your customers and take your service to new heights. Well, you're in the right place to...
AI is the Key to Winning Customer Loyalty

In Today’s Competitive Market, AI is the Key to Winning Customer Loyalty

If you haven't already heard, AI is the key to winning customer loyalty today! As the digital revolution transforms the business landscape, customers...
Top Questions About Customer Centricity

Maximising Customer Value: Answering Your Top Questions About Customer Centricity

As a customer-first strategist, I am frequently asked about customer centricity and the value it brings to a business when they adopt the strategy. I...
mind the gap

The Little Known Disadvantages of a Customer-first Strategy

The business world has significantly shifted in recent years, and I, for one, am excited to see so many companies adopting a customer-first strategy...
lead a customer-first strategy

How Leaders can Successfully Lead a Customer-first Strategy Adoption

As a leader, you know that customer centricity is critical to the success of your business. However, it is not enough to pay lip service to this concept;...
Emotional intelligence

The Power of Emotional Intelligence in Driving Business Growth

Emotional Intelligence, or EQ, has emerged as a critical factor in driving business growth by enabling organisations to develop more meaningful customer...
the power of ai and ml in digital marketing

The Promise of AI and ML to Take Digital Marketing to the Next Level

Everyone seems to be talking about the impact of AI (artificial intelligence) and ML (machine learning) these days. As if ChatGPT wasn't enough to get...
Connection and Engagement

Post Covid People are Searching for More Meaningful Connection & Engagement

I know, you probably don't want to read yet another article about the post-pandemic era. But bear with me; this is about customer connection and...

Discover Your Next Learning Opportunity with This Fun Interactive Video

Topic Search

The Business Accelerator™

ACFS-Udemy Course
How to Attract, Delight and Retain More Customers

$499

Get Immediate Access

Denyse’s Guest Blogging

customerthink logo
Top Ten Author in Leadership, Channel, Analytics
CEU Logo  e

Most Popular Posts

Latest Post

divider

[pt_view id=”999bb999ha”]