Who We Are & What Our Clients Say
Helping You Put Your Customers back at the Heart of Your Business!
To succeed in business, it’s essential to capture the hearts AND minds of customers, before your competition does! I founded C3Centricity because I saw too many organisations struggling to adopt a customer-first strategy in their businesses.
I’ve worked in over 100 countries worldwide so I probably know a lot about your customers already! Therefore, wherever and whatever your challenge is: customer understanding, engagement or loyalty, I know I can help support you and your team.
Being a licensed pilot and certified Divemaster, I understand the need for taking different perspectives, in order to make smart, strategic decisions—and the importance of being flexible in the face of change. Remaining static when agility is required is not going to get you anywhere!
Let’s get you moving forward again!
Working with me, you’ll have
Advantage – Become a customer-centric powerhouse that outpaces the competition, by being prepared for ALL possible opportunities and risks!
Focus – Build a deeper, clearer understanding of the very best audience you can choose for your brand. Demographics are NOT ENOUGH!
Engagement – Develop better and longer-lasting customer relationships which are built on trust & loyalty. Turn your brand users into raving fans!
Customers, consumers and clients are important. Whether your business is big or small, it is people who make it by buying your products and services. Customer centricity provides a win-win outcome for both customers & companies, as well as for society, the planet and far beyond.
My passion for people enables me to help businesses become more customer centric, by catalysing customer understanding and engagement. Through these and a better vision of the future, your brands will grow in harmony with your customers needs of today, as well as their dreams and desires for tomorrow.
Are you currently working in marketing, marketing services, market research, insight or planning? If so, then I know I can help you lead your company’s journey to increased customer understanding and engagement. I’m a new-age marketer who combines creativity with cultural sensitivity, and have the tech knowledge needed to thrive in today’s digital world.
LET'S GET STARTED TODAY!
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We make change happen FAST!