Denyse's Blog is for Every Leader Who Wants to Put Customers at the Heart of Their Business to Accelerate Growth and Profitability

Both online and offline best practices from across the globe are covered. Select one of the topic areas we cover, or see our latest posts below.

Reasons not to conduct market research

Ten Reasons Why You Should NOT Conduct Market Research

If you commission or conduct market research, then this post is a must-read. It shares ten important reasons I have learnt over the years for NOT running a...
strategies for brand building

Top 10 Posts on Brand Building Strategies of 2018

A New Year tradition we started here at C3Centricity back in 2011, is to share our most popular brand building strategies and posts of the year. This gives...
secrets to get new clients

The Secrets to Growth. How to Get New Customers

This shorter than usual post was inspired by a great question on Quora about how to get new clients. Although my original answer was for a web design...
Customer service excellence is for everyone

What Consumer Goods Companies Can Learn From Healthcare. 7 Lessons of Customer Service Excellence

If you work in consumer goods you probably think you have nothing to learn from healthcare, right? After all, you have consumers in your industry name and...
Provide better service and customers will love you

How Can You Provide Better Service For Your Clients?

How Can You Provide Better Services For Your Client? This is a great question isn't it? It was asked recently on Quora and I answered it, as I do many that...
Beat the competition

Three Clever Ways to Know the Competition Better

What is the secret to success in business? That's easy! It's how well you know the competition. Alright, maybe this is a slightly over-simplified...
Customer first strategy

How to Update Your Marketing with a Customer First Strategy

All marketers know their marketing 5Ps, but how do you update your marketing when you adopt a customer first strategy? Here are some tips and ideas for you...
Business success

5 Business Success Factors (So You’re Ready for Anything!)

We are sweltering in the Northern Hemisphere with record temperatures, so here's a "cool" idea on how businesses can get ready for anything by applying...
Left handed boss e

How Well Do you Know Your Customers? 13 Questions your Boss Expects you to Answer

Be a true leader; share this post with the members of your team who need the inspiration and support. Your boss expects you to be able to answer all his...
C Quantify brand progress

Top 10 Marketing Infographics to Smash 2018 (Inspiration for the Visual World)

One of C3Centricity's annual traditions is to publish a post which shares the best marketing infographics of the previous twelve months. Here is this...

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