Denyse's Blog is for Every Leader Who Wants to Put Customers at the Heart of Their Business to Accelerate Growth and Profitability

Both online and offline best practices from across the globe are covered. Select one of the topic areas we cover, or see our latest posts below.

Business success

5 Business Success Factors (So You’re Ready for Anything!)

We are sweltering in the Northern Hemisphere with record temperatures, so here's a "cool" idea on how businesses can get ready for anything by applying...
Left handed boss e

How Well Do you Know Your Customers? 13 Questions your Boss Expects you to Answer

Be a true leader; share this post with the members of your team who need the inspiration and support. Your boss expects you to be able to answer all his...
C Quantify brand progress

Top 10 Marketing Infographics to Smash 2018 (Inspiration for the Visual World)

One of C3Centricity's annual traditions is to publish a post which shares the best marketing infographics of the previous twelve months. Here is this...
C Customers in your vision

Why You Struggle To Meet Your Business Objectives (And how to Crush them)

"There may be customers without brands, but there are NO brands without customers!" I am often quoted as saying this and yet I still find most companies...
Insights are essential to customer centricity

Customer Centricity is Today’s Business Disruptor (Insights are its Foundation)

I recently returned from a speaking invitation in Las Vegas. It was an incredible Symposium run by Sitecore, and I was blown away by the importance placed...
Smart marketing for smart customers

Smart Marketing for Smart Customers (What Marketers Need to Know Today)

Our customers are getting smarter every day. But are we performing smart marketing too? I don't think so. When I have the chance to look at what most...
Business planning process

7 Essential Steps to Successful Business Projects (A Useful Roadmap)

Although there is no magic bullet to transform your business into a successful powerhouse, I have witnessed similarities amongst those that grow more...
How to beat the competition

Beat the Competition Next Year (Higher growth, profitability, innovation)

After the mid-year break - and this year it started way sooner thanks to covid-19 - most organisations get into their planning phase for the coming year in...
Free communication on pack

You’re missing out on A Free Communication Channel! (Any guesses what it is?)

Denyse Drummond-Dunn · You're missing out on A Free Communication Channel! (Any guesses what it is?) “Never miss an episode. Subscribe on Apple Podcasts to...
How to innovate successfully

How to Innovate Successfully (What You’re Still Getting Wrong!)

I've written a number of posts on innovation and yet I still get client requests to further help them innovate successfully! One of the favourite articles...

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