Denyse's Blog Post and Podcasts are for Every Executive Who Wants to Reignite Momentum in Their Careers and Companies

Does your company try to cheat your customer? Is it because you think they won't notice? Or do you believe that enough people are willing to buy your brand...

Traditionally C3Centricity publishes a list of the most popular posts about customer centricity on its blog in January and this year is no exception...

Earlier this year I wrote about the impact of AI and ML on digital marketing. The article is called "AI and ML are Taking Digital Marketing to the Next...

One of the greatest changes that the current pandemic has prompted, is the increase in the use of technology. From smarter homes to an improved online...

Did you know that understanding shoppers has become a business essential in recent years? Do you want to know why? Because retail is in crisis! Investment...

Ever wonder how to get more people talking about your business? It's simple. Offer them incredible products and services that solve their problems and...

Will the future of retail be without physical outlets? I remember having a very interesting discussion with a new client a couple of years ago on exactly...

Although I love quotes, especially about how to succeed, I love success even more. Do you? One of my favourite quotes on the topic of success comes from...

The title of this week’s post might surprise you. After all, the hospitality industry should be highly customer centric, as it relies on satisfying its...

Were you surprised to read the title of this post? Do you believe that using technology to understand customers is the only way today? Then let me explain...