This Blog is for everyone wanting to become more customer centric.
We cover both online and offline best practices from across the globe.
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10 Ways to Improve your Customer Ce...
Many of you know that it is vital to continuously improve your customer centricity. You must put the customer clearly at the heart of your business in ever...
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How to Measure Customer Centricity...
As a customer-first strategist (just like you I hope), I spend a lot of my time searching how to better measure customer centricity for my clients. I also...
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How to Give Your Customers What The...
As a dedicated customer centricity champion, just like you, I spend a lot of my time researching what customers want, just like you do too, I hope. In this...
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Are You Using This Free Channel For...
Do you consider your packaging to be a part of the product, protecting its contents and framing its on-shelf life? Or do you consider it to be an integral...
