C3Centricity’s blog covers all topics important for businesses wanting to successfully adopt a customer first strategy and become more customer centric.
This includes both online and offline latest thinking and best practices from across the globe.
Topics covered are:
Communications & Engagement
Ever wonder how to get more people talking about your business? It’s simple. Offer them incredible products and services that solve their problems and fulfil their needs and desires. Then… Which did you answer subconsciously when you read the title? Do you consider your packaging to be a part of the product, protecting its contents and framing its on-shelf life?… The title of this week’s post might surprise you. After all, the hospitality industry should be highly customer centric, as it relies on satisfying its guests. However, it can learn… What makes a great website? What makes a website great for your customers? What makes a website great for your potential customers? The answers to these questions will help you… The current pandemic has clearly highlighted those companies who care about their customers and who provide them with customer service excellence. If you claim to be customer centric are you… One of the greatest changes that the current pandemic has prompted, is the increase in the use of technology. From smarter homes to an improved online experience, people have a… Web design is a variable that changes as fast, if not faster than we can get our latest creation published! In just the past twelve months, digital adoption has expanded… Are you like most businesses? Do you have a plan you are following that will (hopefully) enable you to reach your goals? In order to meet them, we are often…
The 7 Keys to Word-of-Mouth Marketing
Is Packaging Part of Product or Promotion? Should it be Both?
How to Improve Customer Centricity in Hospitality
From a Good to a Great Website: 9 Ways to Engage More Successfully
The New Qualities for Customer Service Excellence
Why UX Design is Vital to User Satisfaction and Ongoing Job Security
How to Make a Great Customer-Centric Web Design
13 Most Inspiring Marketing Quotes and Questions to Live By in 2022
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