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Top 20 Most Popular Customer Centricity Articles of 2020
Traditionally C3Centricity publishes a list of the most popular posts about customer centricity on its blog in January and this...
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Are Smart Things Really Smart or is it Just Smart Marketing?
Earlier this year I wrote about the impact of AI and ML on digital marketing. The article is called "AI...
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Why UX Design is Vital to User Satisfaction and Ongoing Job Security
One of the greatest changes that the current pandemic has prompted, is the increase in the use of technology. From...
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How Understanding Shoppers Can Save Retail
Did you know that understanding shoppers has become a business essential in recent years? Do you want to know why?...
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The 7 Keys to Word-of-Mouth Marketing
Ever wonder how to get more people talking about your business? It's simple. Offer them incredible products and services that...
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Is the Future of Retail, Physical or Virtual? Is This Just a Reset or Do we Need a Full Reboot?
Will the future of retail be without physical outlets? I remember having a very interesting discussion with a new client...
Read MoreDenyse’s Guest Blogging
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