This Blog is for everyone wanting to become more customer centric.
We cover both online and offline best practices from across the globe.
How to use Social Media to Improve Customer Centricity
Are you looking for a way to shift your day-to-day business from a br and-centered way of thinking to a customer-centered way of acting? If so, look no further. This article will…
Honesty is the best Brand Policy
Whilst out shopping yesterday, I was attracted by a new chocolate bar (you will probably already know that I am an addict of new products as well as of chocolate!)….
Are you a Fan of your Customer?
All companies know the importance of being customer centric, but how many encourage ALL their employees to think about their customers and to try and serve them better ALL of…
How to choose your KPI’s
Your business plan should include for each br and or service, who you are targeting, as well as what actions you are going to take in the forthcoming period. Measurement…
How your Br and can make a Bigger Impression
One of the (many) reasons Coca Cola is so successful, is because consumers Trust the br and. They trust that it will refresh them and help them to enjoy a relaxing…
How to Create Better Vision
Every company today has a vision and mission statement that it shares both internally and externally, to explain who they are and what they want to achieve. Surprisingly – or…
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