This Blog is for everyone wanting to become more customer centric.
We cover both online and offline best practices from across the globe.
Are you a Fan of your Customer?
All companies know the importance of being customer centric, but how many encourage ALL their employees to think about their customers and to try and serve them better ALL of…
How to choose your KPI’s
Your business plan should include for each br and or service, who you are targeting, as well as what actions you are going to take in the forthcoming period. Measurement…
How your Br and can make a Bigger Impression
One of the (many) reasons Coca Cola is so successful, is because consumers Trust the br and. They trust that it will refresh them and help them to enjoy a relaxing…
How to Create Better Vision
Every company today has a vision and mission statement that it shares both internally and externally, to explain who they are and what they want to achieve. Surprisingly – or…
Finding Your Happy Life: LIVE Events
Most Popular Posts
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Top 20 Most Popular Customer Centricity Articles of 2020 Traditionally C3Centricity publishes a list of the most popular customer-centricity posts on its blog in January and this year is no exception, despite cov... - Five Rules of Customer Observation for Greater Success One of the best ways to a deeper understanding of your customers is to watch and listen to them whenever you can. Customer observation is a powerful, but u...
- Five Brilliant Ideas to Boost your Insight Development Insights are the pot of gold that many businesses dream of but rarely find. Why is that? Are you one of them? If so then I have some practical ideas on how...
- 13 Marketing Quotes to Inspire Customer Centricity The end of a year and the beginning of a new one is a great time to consider what changes you need to make in your marketing.
What habits have you become...
- 12 Things you Need to Know about your Target Customers How well do you know your target customers? I mean really know them? Are they men, women, young, old, Fortune 100 companies, local businesses?
If you can...
- The 6 Best Ways to Show you Respect your Customers More than one year after the introduction of GDPR in Europe and the CCPA in California, I wondered what has changed. And more importantly, I got to thinkin...
