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7 Essential Steps to Successful Business Projects (A Useful Roadmap)

7 Essential Steps to Successful Business Projects (A Useful Roadmap)

Although there is no magic bullet to transform your business into a successful powerhouse, I have witnessed similarities amongst those...
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Beat the Competition Next Year (Higher growth, profitability, innovation)

Beat the Competition Next Year (Higher growth, profitability, innovation)

After the mid-year break - and this year it started way sooner thanks to covid-19 - most organisations get into...
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You’re missing out on A Free Communication Channel! (Any guesses what it is?)

You’re missing out on A Free Communication Channel! (Any guesses what it is?)

Denyse Drummond-Dunn · You're missing out on A Free Communication Channel! (Any guesses what it is?) “Never miss an episode....
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How to Innovate Successfully (What You’re Still Getting Wrong!)

How to Innovate Successfully (What You’re Still Getting Wrong!)

I've written a number of posts on innovation and yet I still get client requests to further help them innovate...
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A Customer-First Approach to Successful Innovation (and 3 Secrets Shared)

A Customer-First Approach to Successful Innovation (and 3 Secrets Shared)

Denyse Drummond-Dunn · A customer-first approach to successful innovation “Never miss an episode. Subscribe on Apple Podcasts to get new...
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Why Customers Are The Answer To All Your Problems (If You Ask the Right Questions)

Why Customers Are The Answer To All Your Problems (If You Ask the Right Questions)

Last week I asked whether it is employees or customers who are more important to an organisation. If you missed...
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Customer Value Proposition: Why Product Value Comes First

Customer Value Proposition: Why Product Value Comes First

Your customers only really care about themselves and your product's value to them!I've been a customer champion for most of...
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Forgotten Facts & Fantasies of Customer Delight

Forgotten Facts & Fantasies of Customer Delight

If you follow me on social media, you'll know that I've just returned from a three-week visit to Peru. I...
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