Process Paralysis in CPG: How to Fix The Hidden Growth Killer
Executive Summary (for busy CPG Execs) When mid-sized CPG brands…
Why Smart CPG Leaders Are Rethinking Their AI Strategy to Maximise Consumer Insight Value
Have you noticed how every technology vendor, consultant, and industry…
The Most Popular CPG BLOG Posts of 2024 on Consumer Centricity
Here at C3Centricity, we publish books (Winning Customer Centricity, The…
Transforming Your Competitive Advantage with Radical Consumer Centricity
[vc_row][vc_column][vc_column_text] Many brands today claim to be consumer-first or consumer-led….
Unlocking the Huge Untapped Potential for SMEs through the Superior Use of Data
All CEOs face many challenges, perhaps those of small and…
A Comprehensive Guide to Overcoming the Most Common Data Integration Challenges
Insight development is based on gathering information, then data integration…
Twenty Ways to Delight Your Customers: Transforming Satisfaction into Loyalty
Today, most markets are saturated, and companies are fighting for…
The New Strategic Growth Blueprint for Successfully Reimagining Market Research
It is a well-known fact that when budgets are tight,…
Actioning Customer Feedback: The Secret to Turning Difficult Customers into Loyal Advocates
Difficult customers! Every business has them, and no one likes…
Top Posts of 2023 on Customer Centricity
Here at C3Centricity, we publish books (Winning Customer Centricity), articles…
Using AI to Delight Your Customers With More AI (Authentic Interactions)
Artificial Intelligence (AI) has become an integral part of our…
Do Less Market Research But Know Much More About Your Customers
Do you always need the market research studies you run?…
Providing Amazing Customer Journeys by Leveraging the Power of Technology
Customer journeys are evolving fast, and technology is at the…
From Good to Extraordinary: Ignite Your Business with Personalized Customer Delight
It’s time to move from customer satisfaction to customer delight….
4 Ways to Empower Your Employees to Give Outstanding Customer Service
[vc_row][vc_column][vc_column_text] If you’re reading this, then you are probably eager…
In Today’s Competitive Market, AI is the Key to Winning Customer Loyalty
If you haven’t already heard, AI is the key to…
5 Powerful Ways to Upgrade Your Customer Journey Maps
Mapping your customer journey is an important part of understanding…
10 Ways to Improve Customer Centricity Today
Many of you know that it is vital to continuously…
Are You Giving What Customers Want Today?
As a dedicated customer centricity champion, just like you, I…
13 Most Inspiring Marketing Quotes and Questions to Live By in 2022
Did you know that using marketing quotes can improve your…
10 Ways to Immediately Improve Your Customer Centricity
We all know that adopting a customer-first strategy is essential…
Market Segmentation Strategy: Sell More to Fewer, Better
[vc_row][vc_column][vc_column_text] Businesses often make the mistake of trying to sell…
Why UX Design is Vital to User Satisfaction and Ongoing Job Security
One of the greatest changes that the current pandemic has…
How the Best Marketers are Getting More Actionable Insights
Marketing often jumps from information to insight, to the frustration of market research. But the best marketers know that closer collaboration and sharing enables greater underst anding and deeper insights.
Ten Reasons Why You Should NOT Conduct Market Research
If you commission or conduct market research, then this post…
Does your Organisation Really Need a Market Research Department? And in the Future?
There’s been a lot of talk recently about New Marketing;…