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Market Segmentation Strategy: Sell More to Fewer, Better
Businesses often make the mistake of trying to sell to everyone, rather than running a segmentation. Are you guilty of...
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How to Measure Customer-Centricity the Right Way
Denyse Drummond-Dunn · How to measure customer centricity the right way As a customer-first strategist (just like you I...
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The 5 Essential Rules of Customer Observation for Greater Business Success
One of the best ways I know to understand your customers is to watch and listen to them whenever you...
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The Good, Bad and Downright Ugly Parts of a Head of Marketing Job
Did you know that the average tenure of a Head of Marketing continues to fall, reaching just 41 months according...
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A Winning Marketing Plan: 9 Questions Every Marketer Should Be Able To Answer
What does it take to write a winning marketing plan? Every marketer writes a marketing or business plan each year...
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How to Cheat Your Customer – or Not!
Does your company try to cheat your customer? Is it because you think they won't notice? Or do you believe...
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