Customers Care About a Product’s Value, Not How the Company Treats Employees

Your customers only really care about themselves and your product’s value to them!

I’ve been a customer champion for most of my career. But with the likes of Richard Branson saying it’s employees first, customers second, my confidence was beginning to slide a little.

Thank goodness, therefore, for some new research from Global RepTrak® that has finally confirmed what I have always believed. Customers care about themselves first and foremost! Everyone else comes second.

Dale Carnegie spelled it out really well when he said:

“People are not interested in you. They are not interested in me. They are interested in

I hope you enjoy reading this blog post.

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