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Both online and offline best practices from across the globe are covered. Select one of the topic areas we cover, or see our latest posts below.

Market Research, Business Intelligence & Big Data: Have we Forgotten about Human Data?

The annual pilgrimage to the ESOMAR Conference took place last week in Dublin. I heard that there was much discussion,...
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Sourcing and Services Matter: Why Price Alone Won’t get your Customers to Stay

Sourcing and Services Matter: Why Price Alone Won’t get your Customers to Stay

Price wars are a standard challenge of marketers, whether working on the retail or manufacturing side. They have become more...
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Try a New Perspective on Business Intelligence: How to get More Impact & Answers

Try a New Perspective on Business Intelligence: How to get More Impact & Answers

Last week I presented at the first Swiss Business Intelligence Day. It was an inspiring conference to attend, with world-class...
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New Thinking for Old Ways of Business

New Thinking for Old Ways of Business

I've just come back from IIeX-EU (Insight Innovation Exchange - Europe) in Amsterdam, and my head is full of exciting...
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Does your Organisation Really Need a Market Research Department? And in the Future?

There’s been a lot of talk recently about New Marketing; how communication is now all about engagement, how the consumer...
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The Great Trends Hoax: They don’t give a Business a Competitive Advantage

The Great Trends Hoax: They don’t give a Business a Competitive Advantage

Do you follow trends? I bet you do! Everyone likes talking about the future, imagining what it might hold and...
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