Date/Time
Date(s) - 19/11/2019 - 21/11/2019
All Day
Location
New York
Categories No Categories
Shopper Brain Conference North America
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See Denyse in Action:
All personal appearances are currently on hold due to the covid-19 pandemic.
Watch out for webinar announcements, coming soon.
Denyse’s Guest Blogging
Most Popular Posts
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How to Map Your Customer Journey & Overlay their Emotions With the travel and leisure industries in turmoil at the moment, now is a good time for them to review how they treat their customers. And mapping their cu... 287 views | posted on April 28, 2020 - Five Rules of Customer Observation for Greater Success One of the best ways to a deeper understanding of your customers is to watch and listen to them whenever you can. Customer observation is a powerful, but u... 265 views | posted on July 2, 2019
- What you need to know about Brand Image, Personality & Archetypes Your brand is not what you think it is! It is what your customers think it is; its brand image, personality and its value to them.
I was lecturing at Miam... 243 views | posted on July 26, 2019
- 7 Reasons for Failure When Adopting a Customer First Strategy By now, every CEO knows that a stronger customer focus is the answer to many of their business challenges. Why therefore do so many companies still struggl... 211 views | posted on May 12, 2020
- Are you Jeopardising your Customers’ Loyalty? Or is it Going to Disappear Anyway? As you have no doubt already noticed, my Blog posts and those of many other Bloggers too, are often prompted by real-world experiences. This week is no ex... 196 views | posted on January 19, 2015
- The Future of Retail is in the Stars (or is it the Cloud?) Testing 153 views | posted on April 29, 2017
- Is it Time to Do Away with Market Research Departments? What's your gut response to the title question about eliminating Market Research Departments? Yes? No? It depends?
I am probably in the third camp. No, if... 152 views | posted on April 3, 2018
- Five Brilliant Ideas to Boost your Insight Development Insights are the pot of gold that many businesses dream of but rarely find. Why is that? Are you one of them? If so then I have some practical ideas on how... 146 views | posted on April 12, 2020
- The 6 Best Ways to Show you Respect your Customers More than one year after the introduction of GDPR in Europe and the CCPA in California, I wondered what has changed. And more importantly, I got to thinkin... 144 views | posted on August 27, 2019
- What Customer First Strategies Really Are (And What They’re Not!) Everyone is talking about customer first strategies and why they are important. However walking the talk is a different matter!
An interesting article on... 130 views | posted on July 18, 2019
