Testimonials

A belated thank you for your outstanding presentation. The class was abuzz after your departure. Not only was the content highly relevant, modern and pitched at just the right level, your passion and enthusiasm was inspiring to us all.I know that the social network dialogue between the class and yourself has begun. One student told me he googled you and got 6 million hits! I would be pleased to invite you to be a guest speaker during my MSc. Market Research class.

An inspiring, human centric discussion on how to use Al to empower oneself.

Despite my trying to practice it every day, Denyse’s book Winning Customer Centricity still provided me with some fresh and practical new thinking, and much needed discipline that I will take back to work. A must-read for today’s and tomorrow’s marketeers.

It is very important that we use industry experts to address faculty, and I know from their feedback, that some of them will be using your information to good use, in class with our students. I look forward to working with you again soon.

(They) found her real-world applications of theoretical principles of New Product development very enlightening. They also found her knowledge of modern marketing methods very useful.

Most companies want to be customer centric, but in reality, few are. Denyse lays our the core foundational elements needed from organizational design to company culture to instill customer centricity at the heart of an organization. This is a must read for organizations ready and willing to put their customer needs at the core of business decisions.

An exploration of how to position yourself as a consultant in an increasingly Al driven insights business.

It was a great session! Highly recommend any forward thinking researcher to attend more of Denyse’s talks. Looking forward to the next one at a city near me!

Must attend as it brings back human intelligence in focus in this Al age

Winning Customer Centricity is brimming with smart, easy-to execute ideas that will help you re-tool your business and put your customers front-and-centre, right where they belong. If you’re in business today, Denyse’s book is a must-have. No excuses; go out and get it!

Denyse helped us to become better at turning insights to action. The workshop introduced specific tools and action plans towards activating most relevant insights. She also planted ideas about how to elevate the role of the insights functio

What was refreshing was the care that Denyse took in designing the course, getting to know our internal processes, pain points and strengths, before she custom designed the course, materials and goals. This showed me that Denyse doesn’t just write about being customer centric, she IS customer centric in the way she runs her own business. Walking the talk.

Denyse is an inspiring professional with a great strategic focus. Her ability to shape a vision and drive change is unique. She is able to understand very well brands and consumers. She is innovative and passionate about her work. It has always been a real pleasure working with her.

Denyse sees the big picture and knows exactly where research excellence needs to hit it. She is great at change management, engaging teams, and leading to success

Denyse delivered a strong presentation providing a clear stance on how insight professionals need to elevate their relevance with courage and conviction if they want to move their relationships into the boardroom. Denyse has a huge amount of experience and insight to share and a point of view worth hearing.

Denyse not only has a vision for the future of Marketing Research, she also brings years of experience to the table in her hands-on workshops. She also knows how to translate her set of best practices to the current digitalised business reality.

I found the evening very inspiring, congratulations for the great workshop. Especially it has brought clarity to what I’ve actually been doing for the past few months: zooming in and out to find the right focus for my future offering.

Denyse is an awesome trainer and person. The course was fantastic in crystallising the need for consumer centricity and how to create more impact with insights. Highly recommended.

Denyse helped us understand why we were struggling to attract clients. She identified gaps in our visibility, clarified opportunities with potential clients and products, and delivered a strong synthesis with practical avenues to explore. Her external and competent perspective was extremely valuable.

Denyse provided valuable advice on our target clients, helped us redefine our Unique Selling Proposition, confirmed the attractiveness of our products, and suggested improvements to our communications.

There are major untapped opportunities for brands, but only if marketers can effectively harness new technologies, which remain poorly understood. Denyse definitely gets the bigger picture, and can be of great help to any company trying to navigate this new landscape.

Denyse is clearly an expert in her field. She triggered a valuable thought in reminding me that our competition is not who I thought it was. ‘Knowing your enemy’ is how to win wars.

Summarizes the valuable teachings of the past, describes the current situation with clarity, provides valuable and concrete direction for the future of the industry.