Denyse Drummond-Dunn
Reigniting momentum in careers and companies through consumer insight, innovation and inclusive leadership
A transformation catalyst specializing in innovation, insight, and inclusive leadership, I partner with global consumer goods companies to drive sustainable growth through data-driven strategies and empowered teams.
Some of our Happy Clients
Welcome, I’m Denyse.
I help mid-sized consumer goods companies and mid-career leaders turn customer understanding into growth and visible career momentum. After leading Consumer Excellence at Nestlé, I now work with teams who want their work to matter more, both on the P&L and in the promotion decisions.
Work has taken me to more than 125 countries and into boardrooms at companies such as Unilever, Coca-Cola, Hero and Carlsberg. Those experiences shaped the practical tools I use today to help brands stay close to consumers, teams work smarter with insight and leaders grow without burning out.
I created four simple, repeatable frameworks that sit behind my training, keynotes and coaching: PAINT™ for purpose and career direction, LADDERS™ for career advancement, CATSIGHT™ for insight development and QC2™ for customer-first growth. AI now supports this work as a fast helper, while judgement, context and human truth stay firmly in charge.
- Customer-first growth programmes for mid-sized CPG companies that want stronger repeat purchase and loyalty
- Practical insight and innovation skills for marketing, research and CX teams so work turns into decisions, not decks
- Career acceleration for mid-level managers with LADDERS™ to move from overlooked to promotion-ready
- Purpose and career redesign with PAINT™ for professionals whose current path no longer fits
Customer insight, innovation and inclusive leadership for growth that lasts
We believe business success stems from understanding people deeply – your customers, employees, and stakeholders. Through data-driven innovation and inclusive leadership, organizations can create positive impact for consumers, society, and our planet
Customer-First Growth Programmes Strengthen repeat purchase, loyalty and margin using QC2™ and customer-centric strategy.
Insight & Innovation Skills Help marketing, insight and CX teams turn research into clear choices and winning ideas.
Inclusive Leadership for CPG Teams Equip managers to lead diverse, high-performing teams and create space for talent to rise.
Sustainable Brand & Portfolio Strategies Support leaders as they balance short-term results with long-term brand and category health.
Together, we’ll build an organization that thrives through innovation, responds to evolving consumer needs, and creates lasting value for all stakeholders.
Ready to transform your business? Let’s create sustainable growth through innovation, insight, and inclusive leadership.
QUOTED AND PUBLISHED IN
SOME OF THE TOPICS I SPEAK ABOUT
INNOVATION
- Customer-Led Innovation That Actually Ships: Practical ways to reduce failed launches in mid-sized CPGs
- Cross-Market Innovation For Global Brands: What to keep, what to flex when you grow across countries
- Human + AI For Faster Innovation Work: Where tools help, and where judgement must stay in charge
INSIGHT
- From Data To Direction: Turning research into clear choices for marketing, sales and leadership
- Customer Experience That Pays Back: Building CX programmes that grow loyalty, not just scores
- Voice Of The Consumer: Turning feedback and complaints into a growth engine
INCLUSIVE LEADERSHIP
- Climbing the Glass Ladder: 7 Truths Smart Women Need to Know
- Cultural Transformation: Leading Consumer-Centric Teams
- Adaptive Organizations: Preparing for Market Evolution
Let’s talk about your next step
Book a short session or send a message
Whether you want to grow your brands, your career, or both, I’m happy to talk.
Use the form to send a quick message, or pick a time in the calendar for a 30-minute conversation.
We’ll look at where you are today and what would move the needle fastest for you or your company.
