Denyse Drummond-Dunn

Empowering Organisations to GROW by Attracting, Delighting, and Retaining Loyal Customers.

What our clients say about working with us

Denyse … nous a fourni de précieux conseils sur notre clientèle-cible …. a redéfini notre Unique Selling Proposition et nous a confirmé… Read more “Michèle Zufferey”

Michèle Zufferey

President, AFGIP

We are a successful Personal Care outlet but we had lost our identity following rapid growth and a move to larger premises.… Read more “President”

President, Personal Care

A belated thank you for your outstanding presentation. The class was abuzz after your departure. Not only was the content highly relevant,… Read more “Richard Beswick”

Richard Beswick

Professor, BSL

Thank you very much Denyse for your enlightening presentation to our faculty on our recent development day. The topic of ’From Service… Read more “Michael Hoy”

Michael Hoy

Professor, Glion IHE

Denyse a apporté son appui à notre Association. Il s’agissait de comprendre pourquoi nous avions de la peine à recruter des clients.… Read more “Renaud Du Pasquier”

Renaud Du Pasquier

Président, ASGIP

Denyse not only has a vision for the future of Marketing Research. She also brings years of experience to the table in… Read more “Tom De Ruyck”

Tom De Ruyck

Managing Partner, Insites Consulting, Belgium

Denyse has lectured in my New Product class at Miami. My students found her real-world applications of theoretical principles of New Product… Read more “Joseph Johnson”

Joseph Johnson

Professor, Marketing, Miami University

Denyse was immensely helpful in providing an independent, insightful, external view on our business and our customers. Her participation in our customer… Read more “Richard Treadwell”

Richard Treadwell

VP Global Marketing, Biosensors

What was refreshing was the care that Denyse took in designing the course, getting to know our internal processes, pain points and… Read more “Vanessa Oshima”

Vanessa Oshima

Vice President, Corporate Strategy and Planning, Japan, The Coca-Cola Company

Denyse is an expert and thought leader in her area of expertise. She worked with our Company’s Global Insights & Analytics community… Read more “Meltem Karahan”

Meltem Karahan

Carlsberg Group

Welcome, I'm Denyse.

As a global business growth expert specializing in customer-centric strategies, I help mid-sized consumer goods companies expand by placing their customers at the core of their business.

With over three decades of experience across 125 countries, I bring a deep understanding of both the local nuances and global commonalities that drive consumer behavior

For the past 13 years, I've partnered with marketing leaders at global giants like Unilever, Coca-Cola, Hero, and Carlsberg, driving strategies that have accelerated their global growth.

I’ve shared my expertise as a guest lecturer at top universities, including Miami, Shanghai, and Mumbai, equipping the next generation of leaders with cutting-edge marketing insights.

I am committed to delivering tailored programs that not only meet but exceed your business goals, driving accelerated and sustainable growth.

Whether engaging with 10 executives, 20 managers, or 1,000 employees, my interactive sessions are designed to drive immediate, measurable results.

Let’s collaborate to unlock your business’s full potential by placing your customers at the center of every decision, ensuring your success in the global market.

CATALYSING YOUR SUCCESS!

Customers, consumers and clients are important.

Whether your business is big or small, people make it successful.

Inspired marketing delivers a win-win outcome for both customers & companies, as well as for society, the planet and far beyond.

My passion for understanding people catalyses businesses to greater customer centricity.

Your brands will grow in harmony with your customers' needs of today, as well as their dreams and desires for tomorrow.

I can help you lead your company’s journey to increased customer understanding and engagement.

I’m a new-age marketer who combines creativity with cultural sensitivity, while my background in IT enables my clients to thrive in today’s digital world.

Ready to elevate your business? Let’s connect and make your customer-centric growth a reality.