Our Offers


Looking for help with your customer-first strategy? Then you’ve come to the right place!

Here you’ll find details of our current offers for books, online video courses and numerous free or paid tools and templates. More are being added every month, so come back regularly to check our latest offers.

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Here you will find both my book “Winning Customer Centricity” available in four different formats, as well as a selection of eBooks on specific elements of a customer-first strategy.

The current “Secrets” collection includes “Innovation Secrets”, “Secrets to Brand Building” and “Secrets to Actionable Insights.”

We are constantly adding to our offer, so come back regularly.


Training Courses

We offer 1-Day Catalyst™ Training sessions, always personalised to your specific needs, and online video courses for those who prefer to learn at their own speed.

Our current propose includes four modules on adopting a customer-first strategy, and is all about identifying, understanding and engaging the very best audience for your offer.

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C3C Evaluator

Do you know which areas of a customer-first strategy offer you the greatest opportunities for profitable growth? 

Complete this evaluation and receive a detailed report on which of the four areas – customer, company, brands or processes – you should start working on first.

Are You Happy in Life?

In this 30-min session, you will discover how to Find Back Your Happiness in life:

  • Whether you are unhappy with your work, wellness or your relationships, you will learn how to prioritize your current challenges.
  • You will remember the talents you were born with, identify the gifts you have probably forgotten you have and use them to define a more fulfilling career and life.
  • Start amplifying your own intuition by working with an intuitive coach, which will bring you new perspectives, better answers, and boost your own intuition. Once you’ve learned the easy process, you can continue on your own, if you so wish, or continue to work with me. Your choice.

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