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Our Products

Looking for help with your customer-first strategy? Then you’ve come to the right place!

Here you’ll find details of our current offers for books, online video courses and numerous free or paid tools and templates. More are being added every month, so come back regularly to check our latest offers.


Here you will find both books in our “Winning” series, as well as selection of eBooks on specific elements of a customer-first strategy. We are constantly adding to our offer, so come back regularly.

Training Courses

As well as our personalised 1-Day Catalyst™ Training sessions, we also offer online video courses on numerous customer-centric topics. Our current offer includes four courses on adopting a customer-first strategy.

C3C Evaluator

Do you know which areas of a customer-first strategy offer you the greatest opportunities for profitable growth? Complete this evaluation and receive a detailed report on what to work on.