Date/Time
Date(s) - 21/03/2019
12:00 am
Location
etc. venues 155 Bishopsgate
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More than one year after the introduction of GDPR in Europe and the CCPA in California, I wondered what has changed. And more importantly, I got to thinkin...
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What a Customer First Strategy Mean...
Denyse Drummond-Dunn · What a customer first strategy means today
“Never miss an episode. Subscribe on Apple Podcasts to get new episodes as they becom...
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Which did you answer subconsciously when you read the title? Do you consider your packaging to be a part of the product, protecting its contents and framin...
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Your Brand has an Image, but Does i...
Your brand is not what you think it is! It's what your customers think it is; its brand image, personality and its value to them.
I was lecturing at Miami...
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The Good, Bad and Downright Ugly Pa...
“Never miss an episode. Subscribe on Apple Podcasts to get new episodes as they become available.”
Did you know that the average tenure of a Head...
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With the travel and leisure industries in turmoil at the moment, now is a good time for them to review how they treat their customers. And mapping their cu...
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