+41 79 93 39 789 info@c3centricity.com

Competitive Advantage


Get ahead of your competition by adopting a customer-first approach to everything you do

C3Centricity offers online modules, one-day courses, ongoing support, as well as the precise roadmap fortune 500 companies use when adopting a customer-first strategy.

Check out our relevant Training Offers:

  • M3: More Meaningful Market Research. Objectives: Update your Market Research Toolbox. Identify the best KPIs to monitor your business.
  • I3: Improved Ideation & Innovation.
    Objectives: Expand your innovation thinking and incorporate new levers.
  • N3: New, Next-generation iNsights. Objectives: Review your current thinking, definition & development process of insights.
  • I2A: Insights into Action. Objectives: Develop and / or optimise your current insight development practices.
  • I2I: Insights to Impact . Objectives: Develop and / or optimise current insight knowledge-sharing practices.

We also have our C3C Evaluator Tool that will tell you exactly where you are today on your journey to customer centricity.

Let’s connect and get you started now!

We’re looking forward to discussing possible solutions with you

Buy the book that Fortune 500’s Follow Daily!

Winning Customer Centricity

Putting Customers at the Heart of Your Business – One Day at a Time

Denyse Drummond-Dunn

The ultimate resource for destroying your competition and thriving in a dynamic marketplace

What does it take to truly succeed in business today? An innovative product? Deep investor pockets? Expensive marketing initiatives? While those things are all helpful, the one thing that every company needs most to survive is the loyalty and support of their customers.

It’s time to put your customers first, whether you are:

  • Starting a new company
  • Fixing an underperforming company
  • Ready to take a successful company to the next level

Denyse Drummond-Dunn, President of Swiss-based C3Centricity, has built a global reputation as a customer advocate and change catalyst. In Winning Customer Centricity, she takes you on a weekly step-by-step journey to making your business customer-centric. Find out more HERE.